Allstream is a big company in all the ways that work best for you: our network reach and reliability, and our extensive solutions portfolio. At the same time, we retain and celebrate the values of a smaller company – agile, innovative, flexible and easy to deal with.
Contact us with any questions or concerns about your service or any other aspect of what we do. We’ll be happy to help.
Visit our online knowledge base at support.allstream.com for self-service answers to common questions, regulatory information, contact forms, and more.
Self Service Portal
We make it our business to take care of yours.
• Get answers to service questions and concerns
• Request service moves, additions or changes
• Contact us to receive help with your billing and payment related inquiries
Contact Us
Contact us with any questions or concerns about your service or any other aspect of what we do. We’ll be happy to help.
Product Support Documents
Access downloadable user guides and other support documentation.
Customer Service Feedback and Escalations
Allstream is committed to exceeding customer expectations. Comments on our services regarding how well those expectations are being met are welcome and appreciated.