Home > Services > Voice and Collaboration > Unified Communications Cloud Voice
Unified Communications Cloud Voice
Increase productivity, reduce costs and optimize your communication with cloud-based technology
Take advantage of this managed cloud communications solution with phones, voice, collaboration, installation and ongoing support — all in a simple monthly service.
You’ll enjoy all the features you had with your traditional PBX, enhanced by the latest applications and flexibility of cloud-based technology.
Key Benefits
Technical Support
Increase first call resolution with support calls going directly to technicians.
Quality Monitoring and Analytics
Record, analyze and evaluate customer interactions with tools that provide real time business intelligence, gaining insight into processes, emotion, service quality, and more.
Upgrade your existing business phone system!
Keeping your business operations
running smoothly, from anywhere.
Allstream’s Unified Communications Cloud Voice service has many solutions that can help power your business continuity plan and keep your remote workers productive, from anywhere. Here are some examples that you may want to consider.
Download the unified communications client to work or home PCs and give your home workers full visibility and presence of other employees, chat, conferencing and collaboration.
Key Features
IP Phones
Our phones provide easy, intuitive access to the features your modern business needs, while being designed with the latest in office esthetics.
Powerful Collaboration Tools
Connect and collaborate in real-time with colleagues no matter their location. Our collaboration tools integrate many of the features you see in the app world, such as integrated presence visibility, instant messaging (IM), desktop sharing and more.
Mobile App
Move between your desktop and mobile devices with the Cloud Voice mobile app for calls, chats, video calls, and presence notifications, available for both iOS and Android.
Simplified Management Portal
Both administrators and users can manage their Cloud Voice features and settings through a web-based portal.
Contact Center
Create tailored customer support experiences with Contact Center and increase customer engagement with your business.
UC Cloud Fax
A modern fax solution that enables you to receive and send faxes from your email client.
Call Recording
Seamlessly capture, archive, organize, playback and share voice recordings for quality control, to resolve disputes, and improve customer service.
Success Story | Kerby Centre
As a non-profit organization, this full-service senior center needed to upgrade their phone system for long-term flexibility, scalability. Learn how they gained a UC solution with a predictable monthly fee.
Why Choose Allstream?
Customers trust Allstream to provide the connectivity and collaboration products they need to make their businesses grow. Our unified communications (UC) experts are highly trained and participate in regular certification programs to stay updated on the latest technology. We’ll make sure to create the UC combination that’s got the right balance of performance, quality and reliability for your business.
Let us take care of your collaboration and communication needs so you can focus on what matters most to your business.